Pls Kindly Read this FAQ before using this capsule.
Question the coffee is not strong.
Cause 1:Maybe because of the coarse coffee power
Solution: Coffee power thickness must like as Nestle Nespresso capsule,coffee power need uniform particle.
Cause 2: maybe because of the fluffy coffee power
Solution: when you load the coffee,press harder and harder.
Question :When use the steel capsule,do not come coffee or a little coffee,why?
Cause 1:maybe in the steel capsule,there is a lot of coffee power
Solution: it is better to make the capsule only 95% full of coffee power .
Cause 2:maybe the coffee power ,very close
Solution: please see the instruction,how to fill the coffee power.
Cause 3:The coffee so fine.
Solution: the coffee powder,do not like as milk power,flour.
Cause 4:The holes in the lid,be blocked.
Solution: Use finished,clean and spare.
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5. If you have not received your shipment within the period, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
6. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
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8. BR buyer please provide the cpf or cnpj, it will be better for you to get it more quickly. Thanks
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